Turn.io Secures $3.15 Million to Power Life-Improving Conversations Across Global South

Turn.io, the global platform for powering life-improving conversations, announced $3.15 million in funding from The Agency Fund, Delta Fund, Dovetail Impact Foundation, Impact Ventures by J&J Foundation, Mulago Foundation, Pagerduty and UBS Optimus Foundation. This investment will accelerate Turn.io's development of multi-modal AI conversational technologies and expand their presence in the Global South.

This investment arrives during a critical growth period for Turn.io, whose chat platform has helped over 200 social impact organizations reach more than 12 million people with life-improving services in 2024. The funding is especially timely as many organizations in the Global South face discontinued funding for essential services, creating an urgent need for cost-effective, scalable digital solutions to maintain and expand vital support systems.

Growth has surged particularly in Brazil and India, where widespread adoption of conversational technology has enabled services to scale at unprecedented rates. Notable implementations include Brazil's Ministério do Desenvolvimento Social's social protection program and India's Kilkari 2.0 maternal health initiative, both showcasing the transformative potential of chat-based services in emerging markets.

The funding will accelerate Turn.io's product development pipeline, integrating AI capabilities to enhance health service delivery. The company's technology has already demonstrated significant impact, supporting WHO and national health authorities in reaching 25 million people with critical health information during the COVID-19 pandemic. Through partnerships with OpenAI and WhatsApp, Turn.io has validated its approach to responsible AI integration, enabling organizations to deliver more effective and personalized health services at population scale.

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Simon de Haan, co-founder & CTO of Turn.io, says: "We are witnessing a fundamental shift in how vital services are delivered across the Global South. Conversational technologies, enhanced through AI, will become a cornerstone of all healthcare  delivery. This funding will support Turn.io's goal of supporting 100 million people per year with life-improving conversations."
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About Turn.io
Turn.io is a global Public Benefit Corporation that powers life-improving conversations through its innovative chat platform and thriving impact community. We enable organizations to scale access to trusted information, empathic support, and vital services, particularly in healthcare. With our global distributed team across Brazil , India and Africa, Turn.io has built partnerships with leading organizations including the United Nations, World Health Organization, numerous governments, social impact organizations and for-profit healthcare companies building the next generation of health services with GenAI + chat services on Turn.io such as Penda Health (Kenya) or SwipeRX (Indonesia).

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