Journeys
The simplest, most powerful tool for automating personalised conversations and scaling your impact.
With Journeys, anyone can build flows with multimedia, conditional logic and AI in our no-code canvas. Create a chatbot or setup an AI-powered assistant in minutes. Route to an operator at any time. Your ideal customer journey, automated.
A Community for Impact
When you join Turn.io, you’re joining a community of the world’s largest social impact organisations. Here are some Playbooks they created.
Caregiver Companion
Noora Health collaborates with local hospitals, healthcare experts, and families to improve health outcomes, reduce hospital readmissions, and ultimately ensure health behaviour change.
Vaccination
CARE Bangladesh—with support from Meta— built a chatbot that would provided people in Bangladesh with immunisation knowledge, reaching 34.2 million people.
Mental health
Taskeen providing free AI-powered mental health support and advocating for mental health policy change in Pakistan, having reached 35M people.
Telemedicine
Aga Khan provides healthcare access in remote areas in Pakistan, such as teleconsultation with specialised medical professionals, medicine, health FAQs and much more.
Pandemic support
During COVID-19, the World Health Organization (WHO) launched it’s first-ever WhatsApp information service, reaching 14.7 million people with up-to-date, reliable information.
Clinic network
Penda provides high quality primary care to Kenyan families through a network of clinics, and use Turn.io to connect to patients digitally and provide a smooth and convenient care experience.
Maternal Health
MomConnect provides pregnant women with prenatal, during and post-natal information for better maternal and child health outcomes, with the South African Department of Health.
Caregiver Companion
Noora Health collaborates with local hospitals, healthcare experts, and families to improve health outcomes, reduce hospital readmissions, and ultimately ensure health behaviour change.
Vaccination
CARE Bangladesh—with support from Meta— built a chatbot that would provided people in Bangladesh with immunisation knowledge, reaching 34.2 million people.
Mental health
Taskeen providing free AI-powered mental health support and advocating for mental health policy change in Pakistan, having reached 35M people.
Telemedicine
Aga Khan provides healthcare access in remote areas in Pakistan, such as teleconsultation with specialised medical professionals, medicine, health FAQs and much more.
Pandemic support
During COVID-19, the World Health Organization (WHO) launched it’s first-ever WhatsApp information service, reaching 14.7 million people with up-to-date, reliable information.
Clinic network
Penda provides high quality primary care to Kenyan families through a network of clinics, and use Turn.io to connect to patients digitally and provide a smooth and convenient care experience.
Maternal Health
MomConnect provides pregnant women with prenatal, during and post-natal information for better maternal and child health outcomes, with the South African Department of Health.
Map out your Journey
Setup AI assistants
in a few clicks
Help your customers around the clock with AI assistants created from your content, with your tone of voice. Leverage the latest AI models from OpenAI and Meta.
Saajha supports parents to impact the lives of children in India. Turn.io has been a critical partner on our journey and has facilitated our ability to distribute information efficiently to large audiences. Journeys have simplified the creation of user flows, allowing us to visualise and manage communication paths without needing developers.
Integrate with what you already use
Connect your Journeys to payments, calendars, emails, and CRMs, automating manual workflows and reducing your team’s overhead.
Easy to start, but endlessly extensible.
We’ve used AI and Journeys to create hypertension pathways and vaccine reminders for children, automating repetitive tasks so our skilled agents can focus on patients needing a human touch. This has cut response times by over half, with ongoing improvements.
Learn and improve
