Case studies

For 3,000,000,000 people in the Global South chat is the Internet. Bring help to the platform they already trust and know how to use.

Prestasi Junior’s Cha-Ching chatbot

Using Chat to support the mental health and resilience of LGBTQ+ youth

Voices of Venezuela

To help build a better future for refugees, UNHCR’s chat services suit their preferences, meet their needs, and safeguard their data

Helping ensure all voters get their voices heard at the ballot box with Vote.org’s WhatsApp chat service

A safe space for young girls

From crisis communication to early childhood immunization: CARE demonstrates multiple uses for chat

Tackling Africa's depression epidemic

Tried-and-tested strategies