Turn.io exists to power life-improving conversations.

We are Gustav, Pippa, and Simon and, along with a tight but mighty team, we envision a world where everyone has access to vital services and information to improve their lives.

After 20 years of building impact services ourselves, we started Turn.io in 2017 from a project within Praekelt.org focused on reducing costs for a maternal health large scale SMS program called MomConnect.

This would become the first impact WhatsApp service ever.

4.9m

mothers

40k

questions/month

MomConnect offers free health messages and a helpdesk for pregnant women and new moms via SMS or WhatsApp. They love our Inbox. It empowers 5 operators to support 500,000 mothers monthly.

Gustav Praekelt

Then, COVID-19 happened.  Major organisations and governments, such as the World Health Organization, turned to WhatsApp and Turn.io to launch global services that impacted millions.

Since then, hundreds of organisations launched impact WhatsApp services with Turn.io, improving health, employment, education, climate, agriculture, humanitarian response, financial inclusion, civic engagement and much, much more.

Prestasi Junior’s Cha-Ching chatbot
Read more
Using Chat to support the mental health and resilience of LGBTQ+ youth
Read more

We are a Public Benefit Corporation (PBO) using our profits to fuel impact. For us, operating as a for-profit serves our social impact mission.

Ambitious people,
each embracing
“the Turn effect”

Be a little better every day because small, positive changes ripple into lasting impact.  We get up in the morning to figure out the technology and design challenges, so that you can take care of solving complex social problems.