Priced for impact at scale
Monthly
Yearly: save 20%
Prices in $ USD
Pro
Good for small or medium social impact businesses.
$399 /mo
Get startedWhatsApp number
1
Unique users /mo
20K
Conversations /mo
100K
Messages /mo
500K
Operator seats on Healthdesk
5
Enterprise
Good for large social impact businesses, governments, international NGOs, medical providers and ISVs
$2085 /mo
Contact usWhatsapp number
5
Unique users /mo
Unlimited
Conversations /mo
1M
Messages /mo
Unlimited
Operator seats on Healthdesk
100
See all features
Plans and features
Pro
$399/mo
Enterprise
$2085/mo
Support and Impact
Chat for Impact Community Forum
Plus enterprise membership
Weekly online training sessions
Impact Tracker - monthly check in
WhatsApp and Email support
Business hours
Priority
Available Playbooks
Standard
Standard and Advanced
Security and Compliance
User Authentication
Data encryption at rest and in motion
Data masking
Block Users Functionality
Custom data scrubbing and data culling rules
Data residency options
Secure access options: IP restrictions
Developer Tools
API Access
Limited
Full
Error logging
Basic
Advanced
Chatbot
No-code and advanced code chatbot builder
Time and Keyword based trigger messaging
Advanced contact based triggers
Multi-language messaging
Multi-media messaging
Reminders and bulk messaging
Insights dashboard
Default data exports (csv) and Big Query integration
Handover to Healthdesk operator
Request per second
Basic
Advanced
Integrations
Low touch
Custom (Autotranslation, Medical Record)
API access (data messaging, contacts, etc)
Team Inbox
Basic access controls
Basic user contact details
Custom user fields
Team Inbox
Message collection
Manual and Automatic message tags
Assign and transfer chats
Standard quick replies
Conversation history
6 month
Unlimited
Healthdesk routing
AI
AI-powered chat journeys
* Beta access on request
AI-power inbox with suggested replies and translation
* Beta access on request
Audio transcriptions in the Helpdesk
* Beta access on request
Optional Add Ons
Office hours
Weekly online training sessions
Dedicated Partnership Manager
Dedicated Slack/WhatsApp channel
Pricing questions
Why are the Turn.io license fees billed by Paddle?
Do I pay to join the community?
What support do I get with my subscription?
What payment methods do you accept?
Do plans include VAT or sales tax?
How does Conversational pricing work?
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