Priced for impact at scale

Monthly
Yearly: save 20%
Prices in $ USD

Pro

Good for small or medium social impact businesses.

$399 /mo
Get started

  • WhatsApp number

    1

  • Unique users /mo

    20K

  • Conversations /mo

    100K*

  • Messages /mo

    500K*

  • Operator seats on Healthdesk

    5

  • One-time activation fee

    $149

Enterprise

Good for large social impact businesses, governments, international NGOs, medical providers and ISVs

$2085 /mo
Contact us

  • Whatsapp number

    5

  • Unique users /mo

    Unlimited

  • Conversations /mo

    1M*

  • Messages /mo

    Unlimited*

  • Operator seats on Healthdesk

    100

  • One-time activation fee

    $149


* Messages and conversations refer to Turn.io only. WhatsApp's charges are separate; you can find their pricing details here. Anything over the limit is charged per conversation thereafter. Enterprise conversations are subject to fair use policy of 5 million messages.
** $100 of this fee will be converted into Meta credits, which can be used towards your messaging costs.

See all features

Plans and features

Pro
$399/mo
Get started
Enterprise
$2085/mo
Contact us

Support and Impact

Chat for Impact Community Forum
Plus enterprise membership
Weekly online training sessions
Impact Tracker - monthly check in
WhatsApp and Email support
Business hours
Priority
Available Playbooks
Standard
Standard and Advanced

Security and Compliance

User Authentication
Data encryption at rest and in motion
Data masking
Block Users Functionality
Custom data scrubbing and data culling rules
Data residency options
Secure access options: IP restrictions

Developer Tools

API Access
Limited
Full
Error logging
Basic
Advanced

Chatbot

No-code and advanced code chatbot builder
Time and Keyword based trigger messaging
Advanced contact based triggers
Multi-language messaging
Multi-media messaging
Reminders and bulk messaging
Insights dashboard
Default data exports (csv) and Big Query integration
Handover to Healthdesk operator
Request per second
Basic
Advanced
Integrations
Low touch
Custom (Autotranslation, Medical Record)
API access (data messaging, contacts, etc)

Team Inbox

Basic access controls
Basic user contact details
Custom user fields
Team Inbox
Message collection
Manual and Automatic message tags
Assign and transfer chats
Standard quick replies
Conversation history
6 month
Unlimited
Healthdesk routing 

AI

AI-powered chat journeys
* Beta access on request
AI-power inbox with suggested replies and translation
* Beta access on request
Audio transcriptions in the Helpdesk
* Beta access on request

Optional Add Ons

Office hours
Weekly online training sessions
Dedicated Partnership Manager
Dedicated Slack/WhatsApp channel

Pricing questions

Why are the Turn.io license fees billed by Paddle?
Do I pay to join the community?
What support do I get with my subscription?
What payment methods do you accept?
Do plans include VAT or sales tax?
How does WhatsApp Conversational pricing work?

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